Tracking order
Order Tracking Process
At ChérieSpark, we make it easy for you to track your hair accessory orders every step of the way. Here's how our order tracking works:
- Order Confirmation
Immediately after placing your order, you'll receive an email confirmation containing your order number and details.
- Processing Time
Most orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer.
- Shipping Notification
Once your package ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
- Tracking Your Package
Use the tracking number provided to monitor your package's journey to your doorstep.
How to Track Your Package
To track your ChérieSpark order:
Option 1: Carrier Website
Click the tracking link in your shipping confirmation email to be directed to the carrier's tracking page.
Option 2: Universal Tracking Service
For comprehensive tracking across multiple carriers, we recommend using 17Track, a reliable third-party tracking service:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view your package's current status and location
17Track supports most major carriers worldwide and provides detailed tracking information in multiple languages.
Tracking Information Not Updating?
If your tracking information hasn't updated within 48 hours of receiving your shipping notification:
- Carriers may take 24-48 hours to scan packages into their system
- Check again later as updates may be delayed
- If no updates after 3 business days, contact our customer service
Estimated Delivery Times
Delivery times vary depending on your location and shipping method selected at checkout. Typical delivery times:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-21 business days
Note: These are estimates only and don't include processing time. Delivery may be delayed due to customs processing or unforeseen circumstances.